Frequently Asked Questions
If you cannot find the answer you are looking for, please feel free to contact us.
Are all of your pieces antique or estate?
No, we offer a wide range of jewellery including new, second hand and antique. If you are curious about the age or origin of a particular piece please feel free to ask.
Do you buy second hand jewellery?
Yes, however, we do not buy every piece we see. Due to the number of items we see each day prices are given only on items we are interested in purchasing, and can only be given after we have seen the item in store. If you have a piece to sell bring it into the store along with any paperwork you might have.
I am searching for a specific Diamond or Gemstones (size/shape/quality), can you help?
Yes. With contacts around the globe we will strive to source the perfect stone for you.
Do you sell coloured Diamonds?
Yes, we have a range of Black, Yellow, Champagne and Pink Diamonds in store.
Do you sell gents jewellery?
We have a selection of jewellery for men in store, ranging from dress rings to cufflinks.
Do you sell Wedding Bands?
Yes, we stock a collection of wedding bands in store, we also offer a large selection of wedding bands which can be ordered in your size and to your specifications.
What warranty do you offer on your jewellery?
We offer a 12month manufacturing warranty on our pieces; this covers any issues that are a direct result of a fault in the structural integrity of the piece. Damage as a result of wear and tear is not covered, however, our skilled jewellers will endeavour to repair any damages.