How To Buy
Buy Online:
Our website offers online purchasing through either the paypal portal or ZIP portal and has an online transaction limit of $6,000.
To purchase an item online simply go to the desired item, click “Add to Cart”, then click on your shopping basket in the top right corner and follow the prompts.
We require a matching billing & shipping address & a contact phone number.
This is currently only available to customers within Australia.
For international enquiries or to discuss items over this value please contact us via our enquiry form on the product you are interested, call us (07)3229 7022, or send us an email at preciousstones@powerup.com.au
Click the link below to read our Terms and Conditions:
Shipping:
We ship all online purchases with express shipping by Australia post. For purchases above $250 this service is complimentary, for purchases below this amount we charge a $15 postage and handling fee.
For our shipping terms please see our Terms & Conditions of Online Sales
For international enquiries please contact us via the product enquiry form, call us (07)3229 7022 or email us preciousstones@powerup.com.au
Buy in store:
If you would like to come into our store to view and purchase an item in person we welcome your visit. We accept most payment types including: visa, mastercard, amex, AUD cash & direct deposit (goods only released after fund are cleared - This can take up to 3 business days). We also offer Zip pay both in store and online.
Should you wish to place a hold on an item for 24hours to allow you time to visit us you are welcome to contact us via the enquiry form on the product you are interested in, call us (07)3229 7022, or send us an email at preciousstones@powerup.com.au to arrange a time to come and see us.
Refunds:
We do not offer refunds on any purchase (statutory obligations excluded).